Attivio recommends answers to users questions through its search business center, expert locator and question answer capability. With the search business center, administrators can deliver specific answers to commonly asked questions or feature specific documents. Attivio’s expert locator automatically identifies the people in your organization that have the most expertise to answer the users question. Attivio can also analyze the users intent in a query and deliver segments of documents that answer the question.
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Attivio maintains a team of experienced and friendly Solution Architects, who routinely advise and assist organizations developing their Attivio solutions.