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- Employee Support
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IT organizations – big and small – need to modernize their help desks and begin to deliver a consumerized support experience their employees crave. In this guide we outline how adding intelligent answers and insights can fundamentally improve the IT help desk experience.
Frank, the CS Monster
Meet Frank. He's your average customer support monster. A true mash-up of different systems, platforms and data silos taht support reps interact with every day. Even though Frank is a monster, he doesn't have to be scary.
Attivio can help you unify all your sources of data and knowlege into a single, accessible and actionable beauty.
How AI Technology Helps Make Customer Interactions
Do you wish there was a more simplified way to deal with the enormous amounts of information coming into customer service? Is there a way your organization can build stronger customer inteactions? Download Attivio's whitepaper Found in Translatiion: How AI technology helps make the most of your Customer interactions. Learn how AI technology can enhance your overall customer experience.