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Optimizing AML Productivity
Compliance and Risk executives continue to call out challenges in hiring, training, and retaining AML investigators. Meanwhile, with record-setting fines in 2015, regulator scrutiny is only increasing. Listen in as Mike Flynn, Principal within PwC's Advanced Risk and Compliance Analytics group, and Attivio Director of Product Marketing, Lee Phillips, examine trends and emerging technology that transforms AML case productivity.
Fostering Customer Retention Calls for a Full 360-Degree Perspective
Sales and account managers are in a constant battle to increase sales. But as institutions move more capabilities online, and customers demand a more engaging, personalized experience, it’s become challenging to deliver great customer experiences that lead to client loyalty and high retention rates, key drivers of sales productivity.