- Use case
- Customer Support
- Unified Digital Workplace
- Employee Support
- Risk Avoidance
- Enterprise Search Replacement
- Use case
Completing the Chatbot Puzzle
While chatbots are prevalent, they have yet to fully live up to their full promise of providing timely answers to a wide range of questions. The problem: most of today’s chatbots lack the ability to provide answers that are accurate, relevant, and contextual.
Global Bank Improves Communication Surveillance by 50%
One global bank created a multi-year program to address their Communications Surveillance efforts, modernizing their infrastructure and accommodating a growing volume of alerts & data, while ensuring their process delivered efficiency gains.
Reduce the Swivel
Forrester found “59% of workers struggle to find the sources of information they need.” Obviously, this fight with data isn’t good for anyone – but especially not for your customer support and IT teams. To illustrate this all too common problem we created a video “Reduce the Swivel with Elevate”.