Join Attivio’s solutions architect, Zuzana Giertlova for a 30-minute discussion about why AI-powered search is the missing piece of the chatbot productivity puzzle.
While chatbots are prevalent, they have yet to fully live up to their full promise of providing timely answers to a wide range of questions. The problem: most of today’s chatbots lack the ability to provide answers that are accurate, relevant, and contextual.
Attivio was named a Leader in the Gartner Research Magic Quadrant for Insight Engines.
One global bank created a multi-year program to address their Communications Surveillance efforts, modernizing their infrastructure and accommodating a growing volume of alerts & data, while ensuring their process delivered efficiency gains.
Forrester found “59% of workers struggle to find the sources of information they need.” Obviously, this fight with data isn’t good for anyone – but especially not for your customer support and IT teams. To illustrate this all too common problem we created a video “Reduce the Swivel with Elevate”.
Smart customer service can drive customer loyalty and shareholder value, so find out how to take advantage of new technologies that will help your company increase its competitive advantage by helping customers help themselves with less friction and more protection.
When they need support, today’s consumers look first to self service. Download the 5-Minute Guide: Beyond the FAQ to learn how to deliver a self service experience that helps your customers find answers and resolve problems on their own.
We teamed up with TSIA’s John Ragsdale for a candid Q&A session about how to harness the power of machine learning and deliver on its promise.