Why You Need Cognitive Search to Scale and Optimize Customer Support
Are you spending a lot of money to deliver a mediocre customer experience?
According to Forrester Research, firms will experience 25% to 50% increases in revenue risk as more customers operate as free agents. Can you afford 50% customer churn due to mediocre customer support?
Cognitive search is the pillar of scalable, effective support, whether it’s through contact centers, online self-service, or high-dollar engineering processes. By harnessing product information and customer intelligence, cognitive search delivers answers and recommendations.
Get the eBook Why You Need Cognitive Search to Scale and Optimize Customer Support to learn how cognitive search powers cost-effective support and streamlined customer experiences.
See a Demo of the Attivio Cognitive Search & Insight Platform
See a Demo of the Attivio Cognitive Search & Insight Platform
Attivio maintains a team of experienced and friendly Solution Architects, who routinely advise and assist organizations developing their Attivio solutions.