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Integrated Workflows Matter for Employee & Customer Support
Are your support reps wasting hours every week hunting for the right answers to their tickets across a bunch of different platforms, databases, and silos? If this sounds familiar, you’re not alone. Establishing integrated workflows is key to fixing this all too familiar pain point among support organizations.
How AI-driven Search Empowers the Digital Workplace
Are your digital transformation efforts creating even more information silos and employee frustration? Get the eBook to learn how AI technologies and cognitive search deliver a personalized, highly relevant experience for information access in the enterprise, and help you engage a modern workforce.
Why You Need Cognitive Search to Scale and Optimize Customer Support
Are you spending a lot of money to deliver a mediocre customer experience? Get the eBook Why You Need Cognitive Search to Scale and Optimize Customer Support to learn how cognitive search powers cost-effective support and streamlined customer experiences.
Strategies for Reducing AML Case Processing Times
This ebook looks at the challenges organizations face today related to regulatory trends and expectations, and their effect on the AML review process. We’ll examine the challenges inherent to AML review processes and the opportunities to improve AML Investigator productivity with clear steps that can reduce investigation times. We’ll also review a recent case study that clearly illustrates the bottom-line benefits.