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Global Bank Improves Communication Surveillance by 50%
One global bank created a multi-year program to address their Communications Surveillance efforts, modernizing their infrastructure and accommodating a growing volume of alerts & data, while ensuring their process delivered efficiency gains.
A Practical Guide to Enhancing ServiceNow Search
Shea Laughlin (Solution Strategist INRY) and Matt DiCecca (Product Marketing Manager, Attivio) discuss the challenges faced today finding the most relevant answer within ServiceNow and how leveraging AI technologies like machine learning and NLP and text analytics can transform the overall ServiceNow ITSM, HR and CSM experience.
Your ServiceNow Experience Before and After Elevate HR
Elevate HR delivers AI-powers answers and insights into ServiceNow, empowering your employees to quickly find HR information where and when they need it, while freeing up HR professionals to focus on strategic initiatives rather than spending their valuable time fielding routine queries. Take a look at an all too common employee/HR interaction and learn how unifying disparate sources of information into ServiceNow makes finding answers fast and easy, improving employee satisfaction and productivity.
eBook: Elevate Your Employee Experience
Providing an exceptional employee experience should be the goal for any HR team, and in today’s fiercely competitive digital workplace, organizations are looking to AI-powered technologies to help achieve this. If you own ServiceNow® you may be well on your way in your digital transformation journey. Attivio’s Elevate™ HR takes it the extra mile.
Reduce the Swivel
Forrester found “59% of workers struggle to find the sources of information they need.” Obviously, this fight with data isn’t good for anyone – but especially not for your customer support and IT teams. To illustrate this all too common problem we created a video “Reduce the Swivel with Elevate”.