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Making Massive Amounts of Information Easily Accessible: Webcast
With 85TB of video, audio, and text-based content in 200 languages, SCOLA had a big challenge: how could they deliver the right content to their clients with an easy, engaging customer experience?
Watch this 30-minute webcast with Dylan Hauger, Joe Gulizia and Maggie Artus, Project Managers from SCOLA to find out how a well-designed enterprise search engine transformed user engagement.
Optimizing AML Productivity
Compliance and Risk executives continue to call out challenges in hiring, training, and retaining AML investigators. Meanwhile, with record-setting fines in 2015, regulator scrutiny is only increasing. Listen in as Mike Flynn, Principal within PwC's Advanced Risk and Compliance Analytics group, and Attivio Director of Product Marketing, Lee Phillips, examine trends and emerging technology that transforms AML case productivity.
Fostering Customer Retention Calls for a Full 360-Degree Perspective
Sales and account managers are in a constant battle to increase sales. But as institutions move more capabilities online, and customers demand a more engaging, personalized experience, it’s become challenging to deliver great customer experiences that lead to client loyalty and high retention rates, key drivers of sales productivity.