Attivio for Insurance Companies
Reduce Fraud and Optimize Revenue Streams with Attivio Solutions for Insurance
A Leader in the Magic Quadrant™ for Enterprise Search
A Leader in the Magic Quadrant™ for Enterprise Search
Recognized by Gartner for Completeness of Vision and Ability to Execute as well as demonstrating exceptional technological flexibility by addressing many use cases.
Nurture Customer Relationships
Nurture Customer Relationships
Customer-facing teams at insurance companies handle massive volumes of data. A complete customer view is imperative to increase share of wallet and improve satisfaction and retention. Attivio provides a 360-degree unified, searchable view of customer information including payment history, risk profile, services availed and contextually enriches that with customer feedback, correspondence and surveys, so client-facing teams can stay on the pulse of customer sentiment, spend less time researching and more time providing personalized service to clients with highly relevant cross sell and upsell offers.
Accelerate Claims Processing and Detect Fraud
Accelerate Claims Processing and Detect Fraud
Insurance executives face multiple issues, ranging from claim frauds, subrogation and settlement to litigation. Executives look to Analysts for insights to detect risk. Attivio provides Analysts with a self-service data source discovery solution to profile and identify different data types such as the number of claims, payments, and customer profiles then unifies that data with text-based content including customer inquiries and complaints to better understand why and how fraud is re-occurring. Further, Attivio accelerates provisioning this information to business intelligence applications strengthening analysts’ ability to uncover patterns and trends improving claims processing and proactively detecting fraud.
Optimize Revenue Streams
Optimize Revenue Streams
Agents, underwriters and managers rely on disparate data from multiple sources to accurately assess revenue streams. They rely on Analysts to accurately forecast and compare revenue streams. Attivio provides Analysts with a self-service data source discovery solution to profile and identify different data types such as number of accounts, year-over-year revenue and average number of filings then unifies that data with text-based content including, customer feedback, pending litigations to better understand why fluctuations are happening. Further, Attivio accelerates provisioning of this data into business intelligence applications strengthening Analysts ability to perform risk scoring and gauge customer sentiment leading to more accurate revenue assessments.
