Integrated Workflows Matter for Employee & Customer Support

Are your support reps wasting hours every week hunting for the right answers to their tickets across a bunch of different platforms, databases, and silos? If this sounds familiar, you’re not alone. Establishing integrated workflows is key to fixing this all too familiar pain point among support organizations.

This new ebook explains:  

• Why successful businesses have adopted integrated workflows
• How to get started
• Why search’s effectiveness is magnified in integrated workflows