February 20, 2018

    The Rise of AI Patents

    Artificial Intelligence (AI) is no longer just hype; it’s the reality for thousands of businesses and millions of consumers. At least, that’s what we conclude when we see stories like this one from Enterprise Tech that dives into the data of patents. According to the article, IFI looked into AI patents and “estimates the patent cate..
    February 13, 2018

    How AI-Powered Search Drives Better Customer Support

    Most customers don’t like calling customer support. It takes too long to get the answers they want, and they walk away feeling exasperated. Many organizations find themselves frustrated with their customer support experience as well. They know they need to provide a better, seamless experience for their customers, but they are challenged with information s..
    February 6, 2018

    The Role of AI in B2B Sales Success

    A lot of the big, flashy work in Artificial Intelligence (AI) happens in the B2C world. You can’t go a few hours without reading another story of how AI is working on huge problems with huge datasets. But in a recent article in Harvard Business Review, authors Thomas Davenport and Stephan Kudyba point to the role that artificial intelligence tools can..
    January 30, 2018

    Proper Training: Why Machine Learning Still Needs Human Education

    The concept of Garbage In, Garbage Out (GIGO) is almost as old as computing itself. Its origins have been traced back to the 1950s and basically means that if you start with bad information, you get faulty results. It’s a pretty simple concept that remains at the core of computing.  As machine learning takes off in the marketplace, the GIGO issue..
    January 24, 2018

    Webinar Recap: New Modules in the Attivio Platform

    In case you missed it, here’s a recap of last week’s webinar, New Modules in the Attivio Platform, presented by Attivio’s Director of Solution Architecture, Brian Flynn.During the session, Brian reviewed two new modules that are included in the Attivio platform:  Query Frames and the Search UI Toolkit, or “SUIT” for short. Query FramesAs ..
    January 16, 2018

    Attivio and MC+A Announce Partnership to Deliver Next-Generation Cognitive Search Solutions

    We’re delighted to announce today that we’ve formed a partnership with MC+A, a Chicago-based search technology innovator and systems integrator. Not only will MC+A act as a reseller of the Attivio platform, they will assist companies in upgrading from legacy search applications, such as Google Search Appliance (GSA).  MC+A’s connector bridge ..
    January 9, 2018

    Cognitive Technologies Live up to the Hype and Bigger Gains Lie Ahead

    Even as the press is filled with stories of artificial intelligence and cognitive technologies, the market isn’t entirely sure what to make of these advances. As with any emerging technology, the question arises of whether it’s all hype or if it’s truly transformative. According to a Deloitte survey of early adopters, things are looking quite posi..
    January 4, 2018

    Cognitive Computing: Planning for Success

    In a recent post, we looked at the reasons why so many cognitive computing initiatives fail. And that leads to the next obvious question, “So, how do you avoid failure and plan for success?”At Attivio, we think of cognitive computing as a set of building blocks with AI capabilities such as machine learning, NLP, text analytics, and so on. Cognitive ..


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