Gartner Magic Quadrant for Insight Engines 2019
Attivio was recognized for our completeness in vision and ability to execute.
March 21, 2018
Introducing SUIT, a new way to rapidly build search apps
When we meet with our clients, they’re always excited to share – and we’re always excited to learn about – the many search projects they’re working on for the business groups in their organization. They’re building communication monitoring apps for their compliance and risk management groups. They’re developing self-service support applic..
March 13, 2018
Risk and Compliance + Attivio: A Recap on Recent Events
Financial services companies comprise a significant portion of the Attivio client base. In fact, 8 of the world's top 10 banks work with us to address a variety of opportunities in risk and compliance, customer support, and knowledge management. Two events held last week focused on the risk and compliance scenarios and how modern, machine-learning based sear..
March 6, 2018
Americans: Optimistic on AI, but still a bit nervous
What’s your favorite AI depiction from the movies? We put that question to 1520 people recently and it appears that movie goers like to be a bit frightened by their AI, choosing the Terminator as their top AI depiction, followed by Minority Report. In both fictional worlds AI was created to help man but ended up becoming something distorted..
February 26, 2018
New Features Give Administrators Insights into Query, Content, and User Analytics
Many roles in today’s enterprises are metrics-driven and metrics-motivated. The search architects and search platform administrators we work with are no different; they’re hungry for feedback and insights about how users are searching (user analytics) and what content is performing best. With Attivio’s new Search Analytics capabilities (available..
February 20, 2018
The Rise of AI Patents
Artificial Intelligence (AI) is no longer just hype; it’s the reality for thousands of businesses and millions of consumers. At least, that’s what we conclude when we see stories like this one from Enterprise Tech that dives into the data of patents. According to the article, IFI looked into AI patents and “estimates the patent cate..
February 13, 2018
How AI-Powered Search Drives Better Customer Support
Most customers don’t like calling customer support. It takes too long to get the answers they want, and they walk away feeling exasperated. Many organizations find themselves frustrated with their customer support experience as well. They know they need to provide a better, seamless experience for their customers, but they are challenged with information s..
February 6, 2018
The Role of AI in B2B Sales Success
A lot of the big, flashy work in Artificial Intelligence (AI) happens in the B2C world. You can’t go a few hours without reading another story of how AI is working on huge problems with huge datasets. But in a recent article in Harvard Business Review, authors Thomas Davenport and Stephan Kudyba point to the role that artificial intelligence tools can..
January 30, 2018
Proper Training: Why Machine Learning Still Needs Human Education
The concept of Garbage In, Garbage Out (GIGO) is almost as old as computing itself. Its origins have been traced back to the 1950s and basically means that if you start with bad information, you get faulty results. It’s a pretty simple concept that remains at the core of computing. As machine learning takes off in the marketplace, the GIGO issue..