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    November 13, 2017

    AI-powered Search for Preventive Maintenance in Manufacturing

    How many times have you switched your mobile phone service provider when the service or support was poor? How hard did that service provider work to keep you? It’s likely they didn’t try very hard. They have many customers, so losing one isn’t that big of a deal. But for companies that provide complex products like those in manufacturing, aerospace or ..
    November 9, 2017

    Risk Avoidance and the Lessons of History

    Remember the Panama Papers? Those were the 11.5 million leaked documents detailing attorney–client information for more than 214,000 offshore companies associated with Mossack Fonseca, a Panamanian law firm that specializes in setting up offshore shell companies. Many of these companies were set up to “hide” money so wealthy individuals ..
    November 8, 2017

    Cognitive Search: Raise Your Marketing IQ with Customer 360

    In earlier blogs about the value of cognitive search for life sciences companies, we’ve focused on the role it can play in accelerating drug discovery and finding new therapeutic uses for drugs that have received FDA approval. The search technologies that help achieve those goals can also make life sciences sales and marketing smarter and more effective.Co..
    November 2, 2017

    Transforming the Digital Workplace with Cognitive Search

    In the rush to keep up with customer demands, organizations are launching digital transformation initiatives without considering the effect these plans will have on employee productivity.Why would strategies that improve customer experiences have a negative effect on employees? Because more often than not, they contribute to the growing silos of information ..
    October 31, 2017

    Creating a 360 Customer View for Financial Services

    Customers often interact with brands across various media and channels. From the customer’s point of view, they’re interacting with a single brand, but inside the company, all that information is often scattered in different databases making it extremely difficult to create a 360 customer view. Nowhere is this more important than the financial servi..
    October 27, 2017

    How AI Modernizes the Corporate Intranet

    The corporate intranet remains the lifeblood of any major enterprise. Over the last decade it has emerged as a key location for ideas, documents and collaboration. But for many it can also be a frustrating morass of information that remains difficult to find, forcing people to rely on email or instant messages to trade..
    October 25, 2017

    Harness the Potential of AI for Therapeutic Innovation in Life Sciences

    As we’ve explained in many blogs and 5-minute guides, a cognitive search platform should combine AI technologies such as natural language processing, machine learning, and knowledge graphing to deliver a contextualized search and discovery experience without compromising security. Those technologies can turn ordinary search into something much more po..
    October 24, 2017

    Making Digital Transformation More Than a Buzz Phrase

    My last post on cognitive computing was a backgrounder, and it stated the importance of search to any cognitive computing initiative. So, how does cognitive computing powered by search lead to digital transformation? In fact, just what is digital transformation?It is, no doubt, an overused phrase. But it captures something very real that’s occurring not on..
    October 19, 2017

    Connecting People and Information: The National Instruments Story

    Looking for a search solution that could power their e-commerce, Intranet, and CRM experiences, National Instruments wanted to optimize the online shopping experience and foster collaboration and engagement across the workforce.National Instruments is among the innovators that put search at the core of its systems, including digital commerce, the website, in..

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