Know Your Customer: The Story of Cisco SalesConnect

Too often we think about effective search in terms of finding the right content on a website. But for enterprises across the world, effective search is equally important internally, to groups like Sales and Support. And it’s even harder to achieve.

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Data-centric Preventive Maintenance in the Oil and Gas Industry

Hurricane Harvey hit Houston hard. Harder than many expected, including a number of the oil and gas companies located in the area. Some evacuated early and had no idea when they would reopen for business.

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How to Find a Needle in a Stack of Needles

You could Google cognitive search and find a lot of definitions. But the simplest one is this, “Cognitive search allows people to find hidden knowledge.” That knowledge, that gem could be anything and this applies to every vertical and job function. It can help you find a needle in a haystack or a particular needle in a stack of needles. And finding a particular needle in a stack of needles is often what customer service reps have to do.

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Need to Replace Google Search Appliance? Don’t Wait Too Long.

Introduced in 2002, Google Search Appliance (GSA) was the answer to many companies’ need for a search solution for their website, Intranet and internal content. It provided a way for you to index internal content to make it findable quickly. And it was good - for a while.

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Text Analytics: Entity Extraction and Resolution

Entity extraction is a core capability of text analytics, so I thought I’d step through an example of how it works.

Note: Learn about the all the different text analytics capabilities in my last post Text Analytics: A Spectrum of Enrichment Techniques.

Consider the following text that talks about Apple and Berkshire Hathaway. Entity extraction lets you pick out the entities in the text (companies, persons, locations) and then help you understand how they are related to other.

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Text Analytics: A Spectrum of Enrichment Techniques

For cognitive search to work, you need text analytics, which is why it’s a key component of the Attivio Cognitive Search Platform. There is a range of capabilities within text analytics to understand, so I thought I’d take you through them and explain how they work.

Text Analytics for Cognitive Search

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Make Sure Your Preventive Maintenance Solution Includes Text Analytics

These days, there’s pretty much a trade show for everything — and predictive analytics is no exception. The most recent stateside edition of Predictive Analytics World™ took place in Chicago in June of this year. And predictive maintenance occupied a prominent place on the agenda. One presentation concerned failure and fault detection for Rolls Royce.

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Text Analytics in Cognitive Solutions

A recent study by IDC, Data Age 2025: The Evolution of Data to Life-Critical, projects that the amount of data subject to analysis will grow by a factor of 50 between now and 2025. Further, the amount of analyzed data affected by cognitive systems will grow by a factor of 100 to 1.4ZB (zettabytes).

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Q and A with Michael Cizmar, Managing Director of MC+A

At Attivio, we align with channel partners who have deep industry expertise, and we think of our partners as an extension of our team. We are pleased to welcome a new partner to our circle of influence: MC+A. 

We had a chance to catch up with Michael Cizmar, Managing Director, of MC+A, and ask him a few questions.  

Michael Cizmar, MC+A

JZ: Tell me about MC+A.

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Replacing Your Legacy Enterprise Search? Read This First.

Google has announced that it’s sunsetting the Google Search Appliance. Are you using it? Microsoft is sunsetting FAST. Are you using it?

Here’s the thing. The search market is changing, and the vendors know it. That’s why you are seeing major changes in the traditional search market. More importantly, though, you are noticing that traditional search simply isn’t giving you the information you need.

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