June 17, 2019

    A Practical Guide To Machine Learning

    We recently teamed with TSIA for a recorded Q&A about machine learning and AI as it relates to its use in support organizations and their particular needs.The idea for this webcast came from our time at a recent TSW show. We spent a lot of time at the conference talking to people about these technologies. While people were genuinely interested in the cap..
    May 31, 2019

    A Leader in Cognitive Search

    It’s been a good week at Attivio. Along with having Monday off to celebrate Memorial Day, this week Forrester recognized Attivio as a leader in its latest Forrester Wave™ report assessing the Cognitive Search industry. After an evaluation of 12 vendors, Attivio was given the highest possible scores in 14 of the 24 measured criteria, including intent, tun..
    May 15, 2019

    Knowledge 19: Attivio’s Week in Vegas

    And that’s a wrap, Knowledge 19 is in the books and Attivio was thrilled to be a part of it. With over 20,000 attendees (a mix of ServiceNow customers, prospects, and partners) out in full force it was a week of compelling keynotes, in depth customer stories, and insightful and fun conversations on the expo floor. We all know what happens in Vegas, stays i..
    May 9, 2019

    Do Chatbots Know NLP?

    We recently posted a blog titled, What is Natural Language Understanding (NLU) that explained why NLU, a subset of Natural Language Processing (NLP), is getting more attention as businesses look to conversational interfaces (e.g. Alexa) and AI-powered chatbots to handle everything from customer support to sales to filing insurance claims.As explained in the ..
    May 2, 2019

    Attivio + INRY: Bringing AI-Powered Answers and Insights to the ServiceNow® Ecosystem

    We’re excited to announce a new partnership today with INRY (Integrhythm Inc.), a leading ServiceNow® Implementation Partner! Together, we’re bringing the power of AI answers and insights to the employee and customer experience by enriching key ServiceNow workflows. Through the partnership, INRY and Attivio will help companies:Transform Employee Experie..
    April 24, 2019

    Knowledge 19: 3 Things We’re Looking Forward To

    Knowledge 19 is only two weeks away and Attivio will be there!Knowledge 19 is the annual user conference for ServiceNow® where 20,000+ customers and partners will convene to share how to improve their ServiceNow workflows.Attivio is a certified ISV partner and an event sponsor. You can find us at booth #425, Tuesday – Thursday May 6-9, on the Expo Fl..
    April 17, 2019

    What is Natural Language Understanding?

    Natural Language Processing (NLP) is a key aspect of artificial intelligence (AI). Most commonly, NLP enables systems to understand natural language in documents (e.g. knowledge articles, tweets, emails) and thus bridges the gap between how people speak and what computers understand. To achieve this, NLP takes advantage of many cutting-edge computational t..
    April 11, 2019

    Best Places to Work in Boston for a Recent College Grad

    Attivio was recently recognized by Built in Boston as one of the “100 Best Places to Work in Boston 2019” (#26), and one of the 50 Best Small Companies to Work for in Boston 2019 (#5). Our workforce is made up of people from diverse backgrounds with all sorts of experience! In this blog post, Dmitriy, a recent Salem State University graduate, shares what..
    April 10, 2019

    Record revenue and a year of AI and machine learning breakthroughs

    We released numbers around our record-setting fiscal year, ending on January 31, 2019. Company revenue grew by 60% and new client acquisitions were up by a staggering 200%. Drivers of growth continued to be industry sweet spots: High-Tech, Manufacturing and Financial Services. The company also extended into new lucrative verticals - like insurance - within t..


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