We’re excited to announce a new partnership with Alcor Solutions, a leading ServiceNow Implementation partner. Together, the companies will help organizations transform their employee and customer experiences by providing timely and relevant AI-driven answers and recommendations from across the enterprise directly into ServiceNow® solutions, including Enterprise IT Service Management (ITSM) and HR Service Delivery (HRSD).

As a partner, Alcor will be leveraging Attivio’s Elevate™ for ServiceNow applications to further their commitment of delivering transformative solutions to their client base.

And that’s a wrap, Knowledge 19 is in the books and Attivio was thrilled to be a part of it. With over 20,000 attendees (a mix of ServiceNow customers, prospects, and partners) out in full force it was a week of compelling keynotes, in depth customer stories, and insightful and fun conversations on the expo floor. We all know what happens in Vegas, stays in Vegas, but for Knowledge 19 Attivio is bringing home a full deck of user challenges and pain points we learned during our live Elevate demos and conversations.

As a certified ISV partner and event sponsor, we spent the days showcasing our three certified apps for the ServiceNow platform: Elevate ITSM, CSM and HR; all of which are fully integrated into existing ServiceNow workflows and deliver AI-powered answers and insights to users.

We’re excited to announce a new partnership today with INRY (Integrhythm Inc.), a leading ServiceNow® Implementation Partner! Together, we’re bringing the power of AI answers and insights to the employee and customer experience by enriching key ServiceNow workflows. Through the partnership, INRY and Attivio will help companies:

Knowledge 19 is only two weeks away and Attivio will be there!

Knowledge 19 is the annual user conference for ServiceNow® where 20,000+ customers and partners will convene to share how to improve their ServiceNow workflows.

Attivio is a certified ISV partner and an event sponsor. You can find us at booth #425, Tuesday – Thursday May 6-9, on the Expo Floor. We will showcase our three certified apps for the ServiceNow platform. Each solution is fully integrated into a ServiceNow workflow, delivering AI-powered answers and insights into users’ experiences:

Elevate, our new suite of apps for ServiceNow, was selected as a winner in the annual Stevie Awards for Sales and Customer Service. Elevate took bronze in the New IVR or Web Service Solution category. Despite being new to the market, the judges were impressed by the product and the early progress made by the team. Praise from the judges included:

As products become commoditized, and the time and cost of innovation lengthens, businesses are relying on their brand and support experiences to become a business differentiator. But providing an exceptional support experience for customers, and internally for employees, is incredibly tough. To be successful, support organizations must find and apply the right information in order to add efficiency to their business operations, increase employee retention and effectiveness, and improve customer satisfaction. Yet most organizations fall well short of these objectives. That’s why today we’re excited to announce early access to Elevate™. Elevate is a new suite of apps (Elevate ITSM, Elevate HR, Elevate CSM) tightly integrated with ServiceNow.