Attivio + INRY: Bringing AI-Powered Answers and Insights to the ServiceNow® Ecosystem

We’re excited to announce a new partnership today with INRY (Integrhythm Inc.), a leading ServiceNow® Implementation Partner! Together, we’re bringing the power of AI answers and insights to the employee and customer experience by enriching key ServiceNow workflows. Through the partnership, INRY and Attivio will help companies:

1. Transform Employee Experiences – To attract, hire, train, and retain the right talent, companies must deliver modern working experiences. Employees expect speed and accuracy when seeking answers to questions or resolutions to issues. AI-powered answers and insights deliver on this expectation within established tools like ServiceNow.
2. Deliver the Best Customer Experiences – To provide the best customer experience, companies need to provide information both quickly and accurately. By applying AI and machine learning to self-service and agent experiences, call deflection increases while MTTR decreases.
3. Mitigate Risk Across Various Functions – There are more threats to companies today than ever before. This partnership helps companies collect, consolidate, and transform structured and unstructured information into actionable protection.

Joining Elevate’s AI, natural language understanding, and content unification capabilities with INRY’s consultative approach and extensive ServiceNow expertise, the two companies aim to help more ServiceNow users deliver the modern, AI-driven experiences that customers and employees demand. For more details about the partnership and the solutions offer can be found in the press release and datasheet.

Attending Knowledge 19? Visit Attivio at booth #425 and INRY at booth #1018 to leanr more about our collaboration!