In this day and age, there are very few questions without answers. They may not always be right answers but even the most well thought out Google query can lead you down a rabbit hole of theories, thoughts, and best guesses that help you craft answers to even the hardest questions like, “What is the meaning of life?”. The power of modern search engines has made the spread of information more equitable and trained us that any question can be answered via search.
But in reality, not all information is created equal, especially in the business world where proprietary knowledge and the free-flow of team- and company-specific information is essential. You can’t just Google, “How many of our orders shipped late last quarter?”
At this point in the holiday season, you’ve probably spent a fair amount of time thinking about, and shopping for others. But what’s a gift you can get yourself that would make your life easier in 2019? Here are three reasons why switching from GSA to Attivio is that gift.
1. Poor search is costing you hours It’s also expensive.
People aren’t searching for the fun of it – it’s part of their workflow. The more time they devote to search, the less time they can spend doing something else. If it’s your customers, you risk lower retention rates, costly support escalations and lower NPS and CSAT.
2. Your search results aren’t answering the questions asked
Replacing your enterprise search technology, regardless of what it is, can disrupt an organization’s normal operations. Even if employees are dissatisfied — complaining every other day to IT about how slow it is or how it’s not user friendly — the old system is familiar, connected to a lot of sources, and so naturally a change is difficult.
But with Google only able to offer companies GSA extensions, it’s important to look at your replacement options.
We’re delighted to announce today that we’ve formed a partnership with MC+A, a Chicago-based search technology innovator and systems integrator.
Not only will MC+A act as a reseller of the Attivio platform, they will assist companies in upgrading from legacy search applications, such as Google Search Appliance (GSA). MC+A’s connector bridge solution simplifies the transition to Attivio’s modern, machine-learning-based platform.
We’re delighted to be working closely with the team over at MC+A and look forward to helping our mutual customers’ employees get the answers they need at the moment they need them.
Replacing an enterprise search technology, regardless of what it is, can disrupt an organization’s normal operations. Even if employees are dissatisfied — complaining every other day to IT about how slow it is or user unfriendly — the old system is familiar, and change can be difficult.
Of course, sometimes a search solution must be replaced because the vendor stops supporting it. And that’s the case now with Google Search Appliance (GSA). License renewals will end in 2018 and support will only last as long as your license. Finding a GSA replacement should now become a priority.
Introduced in 2002, Google Search Appliance (GSA) was the answer to many companies’ need for a search solution for their website, Intranet and internal content. It provided a way for you to index internal content to make it findable quickly. And it was good - for a while.
The demand for better search solutions that offer more than simple keyword and text indexing has forced a major evolution in the search space. And that makes solutions like Google Search Appliance obsolete. Maybe Google knew that because in February of 2016 it announced that it was ending its licensing and support for GSA.
Google has announced that it’s sunsetting the Google Search Appliance. Are you using it? Microsoft is sunsetting FAST. Are you using it?
Here’s the thing. The search market is changing, and the vendors know it. That’s why you are seeing major changes in the traditional search market. More importantly, though, you are noticing that traditional search simply isn’t giving you the information you need.
Traditional search was good, it indexed content and allowed you to perform quick searches. But it’s not that straightforward today. The amount of information you collect and create in your company is growing. It’s stored in multiple repositories and business systems. Some of it is secure and can only be seen by certain people.
No matter what search technology an organization uses, replacing it can disrupt normal operations. Even if employees are dissatisfied—complaining every other day to IT about how slow it is or user unfriendly—the old system is familiar.
Of course, sometimes a search solution must be replaced because the vendor stops supporting it. A good example would be HP selling off its intelligent data operating layer (IDOL) product, a.k.a. Autonomy, to Micro Focus. Who knows what they’ll do with it?
Search professionals from across the nation are gathering in Washington DC this week for the Enterprise Search and Discovery Summit at KMWorld. For some, the looming abandonment of Google’s Search Appliance (GSA) solution will be a topic of discussion.
When Google announced plans to withdraw its appliance from the market earlier this year, many companies found themselves catapulted into a time-sensitive hunt for a Google search appliance replacement and upgrade. According to this CMSWire story, the clock is ticking and “you could have from 12 to 24 months before your search servers become bright yellow room warmers” and that’s not even factoring in the time to investigate, test, and implement a new solution.
Google’s recent announcement that it would discontinue support for the Google Search Appliance (GSA), in favor of a cloud-based implementation for its Google Search for Work offering seems to suggest a dilemma for enterprise architects. But the dilemma is false and enterprise application developers don’t have to make a choice between a migration to the cloud or a future spent managing open source solutions (OSS) ...
