Category: Attivio News

Introducing Elevate: a new way for ServiceNow users to provide Intelligent Answers and Insights across all touchpoints

As products become commoditized, and the time and cost of innovation lengthens, businesses are relying on their brand and support experiences to become a business differentiator.

But providing an exceptional support experience for customers, and internally for employees, is incredibly tough. To be successful, support organizations must find and apply the right information in order to add efficiency to their business operations, increase employee retention and effectiveness, and improve customer satisfaction. Yet most organizations fall well short of these objectives.

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Startup Weekend Gets a Push from Attivio

The strength of being in the Boston region lies in the tech community that surrounds us. It doesn’t matter if you’re talking about a large organization like Rapid7, or the two-person startups that populate programs like MassChallenge, TechStars, and Greentown Labs. 

That’s why Attivio is taking part of the Grow With Google Startup Weekend event coming up on August 10. In fact, our CEO Stephen Baker will be one of the judges, and Attivio will host another event later this year.  

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Attivio takes on the J.P. Morgan Corporate Challenge

On Thursday evening, 10 Attivio employees will be representing the company in the J.P. Morgan Corporate Challenge in Boston.

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Attivio Hackathon Commences Today!

From now through the rest of the week, a significant portion of the Attivio team will be engaged in a hackathon and we can’t wait to see the outcome! 

The task is aggressive - to use our platform to create a customer support application that: 

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Join Attivo at Boston TechJam 2018

It’s great to be in tech in Boston. With great schools developing talent and an ecosystem dedicated to supporting tech growth and success, the scene thrives.

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Attivio Product News: Version 5.5.1 Available Today!

 

We're excited to share the latest updates and enhancements to the Attivio platform with you today. Version 5.5.1 incorporates updates to existing features and capabilities in the interest of ongoing improvements. There's a little something for everyone in this release! 

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Attivio and MC+A Announce Partnership to Deliver Next-Generation Cognitive Search Solutions

We’re delighted to announce today that we’ve formed a partnership with MC+A, a Chicago-based search technology innovator and systems integrator. 

Not only will MC+A act as a reseller of the Attivio platform, they will assist companies in upgrading from legacy search applications, such as Google Search Appliance (GSA).  MC+A’s connector bridge solution simplifies the transition to Attivio’s modern, machine-learning-based platform. 

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Managed Services: Making Cognitive Search Easier

Attivio is pleased to announce its Managed Services offering for Cognitive Search and Insight in the cloud. Now you can have the full power of Attivio without having to buy hardware or manage software. Attivio will handle everything for you. With the Attivio Managed Services for Cognitive Search, you get the complete platform hosted on AWS and managed by Attivio.

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Cognitive Search Platform vs. Point Solutions: The Gartner MQ

Attivio, the leader in cognitive search, is pleased to have been recognized recently by Gartner as a “Visionary” in their inaugural report on “Insight Engines.” The report offers this definition for what an Insight Engine actually does:

"Insight engines apply relevancy methods to describe, discover, organize and analyze data. This
allows existing or synthesized information to be delivered proactively or interactively, and in the
context of digital workers, customers or constituents at timely business moments."

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From Storage to Insights: Mining Business Value from Information Archives

In the mid twentieth century, author (and librarian) Jorge Luis Borge published a short story called The Library of Babel. The story describes a huge library of many hexagonal rooms, each of which is filled with books. The problem was the books seemed to be nothing but pages of random characters. Readers could make no sense of it.

Many large organizations find themselves in a similar predicament with their digital archives. They have plenty of valuable information. But how to unlock its meaning, relevance, and insight?

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