Posts from Zuzana Giertlova

Do Chatbots Know NLP?

Do Chatbots know NLP

We recently posted a blog titled, What is Natural Language Understanding (NLU) that explained why NLU, a subset of Natural Language Processing (NLP), is getting more attention as businesses look to conversational interfaces (e.g. Alexa) and AI-powered chatbots to handle everything from customer support to sales to filing insurance claims.

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