March 19, 2019

    What is Natural Language Processing

    Artificial intelligence provide businesses with novel solutions for a wide variety of problems. AI-powered answers and insights platforms like Attivio help companies draw more relevant and more intelligent insights from their mountains of data by enhancing experiences like enterprise search, customer support, and IT service management (ITSM). Attivio employs..
    March 14, 2019

    Hackathon to Simplify Customer Success

     Last week we held our second Hackathon. These are always a favorite company event, and it allows us to get creative and build new things (and future products) outside of our day-to-day focus.This time, we were tasked with thinking about solutions that would “Simplify Customer Success,” one of our six company values.We crowdsourced ideas from across..
    March 8, 2019

    Best Places to Work in Boston for a Solutions Architect

    Attivio was recently recognized by Built in Boston as one of the “100 Best Places to Work in Boston 2019” (#26), and one of the 50 Best Small Companies to Work for in Boston 2019 (#5). A major perk of working at Attivio is being surrounded by intelligent, innovative people. In this blog post, we interview Zuzana, and find out what makes Attivio one of th..
    March 5, 2019

    Machine Learning for Search: Top 8 Reasons

    Using machine learning in customer support equates to taking your most experienced rep – someone with years of experience responding to customer questions – and making her/him exponentially faster. Taken a step further, machine learning allows you to replicate their expertise and newfound proficiency amongst all of your reps.What is the core of machine l..
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