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    October 31, 2018

    [Infographic] Frank, the CS Monster

    Meet Frank. He's your average customer support monster. A true mash-up of different systems, platforms and data silos that support reps interact with every day. Even though Frank is a monster, he doesn't have to be scary.Attivio can help you unify all your sources of data and knowledge into a single, accessible and actionable beauty. Happy Halloween!..
    October 24, 2018

    Attivio gets involved in the Entrepreneur Games

    Tug of war, basketball, Dance Dance Revolution are not usually what we do on a typical Thursday. But last week Attiivians got to be kids for a day and play in the Build Entrepreneur Games - all for a good cause.BUILD Boston partners with six Boston high schools to serve 400+ students that are at high risk of dropping out of school. Beginning their freshman y..
    October 12, 2018

    Introducing Elevate: a new way for ServiceNow users to provide Intelligent Answers and Insights across all touchpoints

    As products become commoditized, and the time and cost of innovation lengthens, businesses are relying on their brand and support experiences to become a business differentiator. But providing an exceptional support experience for customers, and internally for employees, is incredibly tough. To be successful, support organizations must find and apply th..
    October 1, 2018

    Achieving a 360-Degree View of the Customer at Dreamforce

     Last week, my colleague Joe and I, along with 170,000 other customers, prospects, partners, and fans, descended upon San Francisco for Dreamforce.Salesforce’s annual user conference, Dreamforce, gives participants insight into upcoming features, practical application of existing capabilities, and best practices across five days and more than 3,000 se..
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