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    August 27, 2018

    Survey: The Self-Service Mindset & The Modern Customer

    Once viewed as a non-revenue generating expense, more and more companies are realizing the impact good customer support has on their bottom line, including self-service. Business leaders now devote large amounts of time and resources into their support teams and equip them with the modern tools they need to resolve all kinds of customer issues.Given this shi..
    August 16, 2018

    Key Terms: AI for Intelligent Search

    There’s a tremendous amount of buzz these days around Artificial Intelligence, and the concepts and techniques associated with it. These concepts and techniques involve sophisticated technology, and their explanations are often confusing to a non-technical audience. But we'd like to help you better understand what an AI search engine is.  Key Ter..
    August 7, 2018

    Boston Tech Events: Startup Weekend Gets a Push from Attivio

    The strength of being in the Boston region lies in the tech community that surrounds us. It doesn’t matter if you’re talking about a large organization like Rapid7, or the two-person startups that populate programs like MassChallenge, TechStars, and Greentown Labs. That’s why Attivio participates in Boston tech events, and is taking part of the Gr..
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