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    May 30, 2017

    Cognitive Search: Balancing the Exploration-Exploitation Equation

    Our 5-minute guide to cognitive search notes that psychologists and technologists agree that cognition:Transforms sensory/data inputs into understandable formatsReduces massive amounts of data to a concise, usable summaryElaborates, extends, and enrichs the information processedStores and recovers information efficientlyUses information to solve a meaningful..
    May 23, 2017

    You Can Replace Your Legacy Search Without Trauma

    No matter what search technology an organization uses, replacing it can disrupt normal operations. Even if employees are dissatisfied—complaining every other day to IT about how slow it is or user unfriendly—the old system is familiar. Of course, sometimes a search solution must be replaced because the vendor stops supporting it. A good example woul..
    May 18, 2017

    Knowledge Management: Going Cognitive

    In 2015, technology consultant Tim Powell blogged that in the early 2000s many organizations were very disappointed in their knowledge management (KM) efforts—some of which were multimillion dollar undertakings. The main complaints centered on integrating KM into organizational workflows and KM’s failure to produce a substantial ROI.Powell’s experience..
    May 10, 2017

    Artificial Intelligence and Analytics | A Changing of the Guard

    When the coach starts looking to the bullpen, the pitcher on the mound is not long for the game.This post is another gem from Tom Davenport.  For me, it’s something of a canary in the coal mine.  Its very title, “The End of Analytics?,” poses a seminal question that, in effect, aptly names this moment in time; that we’re in the final act of..
    May 9, 2017

    Cognitive Search: Understanding Intent Improves Results

    If you’re a millennial, you don’t remember the bad old days of enterprise search. It was high on the scale of frustration. You often couldn’t find what you were looking for. And, if you did, it probably took a long time. But then, thankfully, Google happened.Googol—1 Followed by 100 ZeroesLarry Page and Sergey Brin launched Google in 1997. Hey, Googl..
    May 4, 2017

    Cisco's Amazing Marketing Stack

    Take a look at this unbelievable Marketing stack from Cisco.  I’m assuming that this all stands behind Cisco.com and is representative, but not exhaustive.  Even so, have you ever seen anything so well thought out, open, and cutting edge – let alone so well laid out?  Can you imagine the infrastructure budget that Marketing Ops team has ..
    May 2, 2017

    How to Secure Cognitive Search Applications

    Users want relevant results from their search queries. But, in addition, they want their search tool to “understand” what their queries mean based on context. In other words, know the difference between what was expressed in the query and what was intended.That was the purpose of the algorithms—the tunable relevance calculations—created by Google co-..
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