Organizations that provide highly personalized, engaging online customer experiences continue to win customers away from competitors still mired in static web content and one-way marketing messaging. And no technology makes personalized online customer experiences a reality more rapidly, cost-effectively and efficiently than Attivio’s Active Intelligence Engine (AIE).
Delivering the right online content to the right person at the right time is often the difference between winning and losing business. A recent Forrester Research survey revealed that when U.S. consumers are unable to find information they are looking for on a company’s website, one in three will simply give up or pursue business with another company. Imagine: One-third of potential customers lost by failing to present content relevant to their needs!
Winning new business requires winning online customer experience management: quickly presenting highly personalized, engaging, dynamic content to each site visitor. Doing so, however, requires rapid integration of numerous siloed, disconnected enterprise information sources - a major technical roadblock. Attivio's Active Intelligence Engine effectively resolves this challenge, through its unique, agile ability to freely combine and present all related data and content in ways other solutions simply cannot match.
Attivio AIE makes onlince customer experience management an exciting reality by integrating, correlating and analyzing all enterprise information sources, with no advance data modeling required, including:
Today's web-savvy customers will tune out any message they don't want to receive. Attivio provides the highly personalized, engaging, real-time web experiences to cut through those "attention filters," inspire confidence that your organization understands each visitor's unique needs, and motivate visitors to initiate business with you. Key Attivio AIE capabilities awaiting you include: