Every company's information architecture is different, but they are all made up of disconnected sources. With yesterday's technologies, it's impossible to gain a 360 degree view of all the information that's available to help you improve customer service, sales efficiency, competitive intelligence, operations and risk management.
Attivio is trusted by Fortune 10 global leaders and innovative startups alike to power rich solutions and online experiences that call for on-the-fly integration of disparate sources. Some popular examples include:
Increase revenue, improve upsell/cross-sell, improve customer service and reduce churn. Your sales and support teams need complete customer views, combining CRM and other data sources with customer sentiment from email, IMs, phone logs, social media and other unstructured text.
Maximize online customer acquisition, retention and upsell/cross-sell with highly engaging experiences and recommendations. Attivio powers in-depth personalization through real-time business rules based on any data and/or content sources.
Freely link and correlate structured and unstructured sources, including Hadoop, with no data modeling. AIE seamlessly integrates with popular data visualization and BI tools like QlikView, Tableau and TIBCO Spotfire.
Traditional search technologies can't keep pace with demands to manage, access and act upon diverse, fast-growing information sources. AIE's advantages include patented query-time JOIN, advanced security, massive scale and more.
Achieve true service excellence - fast and effective incident resolution, root cause analysis, problem solving, service changes and more - by giving service reps a single, unified view into all information relevant to a given service management activity.
Automatically capture new and changed regulations and guidance from all relevant regulators, regardless of format, mapping it to internal policies and their owners.
Rapidly deploy enterprise applications that demand intelligent indexing and retrieval of all types of data and content, simple integration, incremental scalability, flexible workflows and real-time security.