A Maturity Model for Unified Information Access

The Five Steps to Comprehensive Information Management

Nearly every part of an organization's operations depends on an infusion of information, but getting the deepest and richest insight when you need it is often a frustrating and time-consuming process that relies on a patchwork of technologies and manual processes. The ever-increasing volume of data and new data types aggravates the situation even further. Because users are getting pieces of data rather than intelligence, all too often analysis is compromised, decisions and actions are delayed, and costs are difficult to trim.

Organizations that are ready to advance to a unified, consumption-centered approach will be most successful when they adopt a comprehensive information management strategy and map out a plan for improvements that are both phased and continuous. This paper provides an assessment tool and unified information access maturity model that includes the typical capabilities at each phase and the advantages of committing to progressive improvements in optimizing information availability.