BI Trends: The Next Generation of Performance Management

Why the Management Process Fails Today

BI technologies are implemented to support management processes. To explain how these technologies will evolve to address the next generation management process, let’s examine an example of a best-in-class process. Since the Balanced Scorecard has emerged as one of the most commonly-accepted management processes, a company that uses this system will be the subject of the management process example. In this case, an investment management company has implemented the Balanced Scorecard system. In this system, a strategy map is a one-page visualization of the company’s strategy; each “bubble” on the map represents a company objective.

Why are CIOs spending so much time and energy on Business Intelligence (BI)? These technologies are the platform for communicating, managing and measuring strategic, operational and tactical performance. The issue is that although organizations are spending a lot of time and money on implementing and evolving these systems, the systems are still failing to meet the needs of companies to accurately assess the drivers of strategic outcomes. Systems that enable a process to link the measurement and management of drivers to outcomes are the next generation of BI and performance management technologies.

The new generation of information applications will bring search and BI together. Find out how.