Attivio: Unified Information Access at Cloud Scale for IntraLinks

Authored by Susan Feldman

This IDC update describes how IntraLinks, a SaaS vendor for collaborative information exchange, chose and deployed Attivio Active Intelligence Engine (AIE), a unified information access platform, in order to upgrade its legacy search engine.

This case study examines the challenges of providing information access in a SaaS-based model to multiple users and organizations. It describes how Attivio and IntraLinks solved the problems of differing user needs, multiple access rights models, multiple sources of information, and the dynamic nature of information access and use within enterprises today.

With its move to Attivio's AIE, IntraLinks has moved beyond search. It now provides its users with active and engaging information access. Users no longer flounder around in opaque file folders; they now quickly find what they seek. That means increased productivity and more satisfied users — always a winning combination for business. IntraLinks believes that its new functionality helps compete with established content management vendors by offering solid search, collaboration, and security at a fraction of the price.