Attivio Case Study: Intralinks

Attivio Customer IntraLinks The ability for IntraLinks' customers to easily retrieve the information they need is critical, and IntraLinks was convinced that the search experience embedded in their solution was not meeting customer expectations. Compounding the search issue is the need for absolute information security and sophisticated permissioning. In addition, the vision at IntraLinks is to provide a proactive environment that simplifies processes, using automation and calls-to-action throughout the life cycle of the projects that customers undertake in an Exchange Virtual Data Room.

"We help many Fortune 1000 companies streamline the secure exchange of important business information, in order to provide our customers with a best-in-class product, we recognized a need to replace our existing search technology with a quickly integrated solution that would enhance the user experience. Attivio stood out for its breadth of features as well as its rapid time-to-deployment; we went from contract to live product in seven weeks."

John Landy, Chief Technology Officer of IntraLinks

PROBLEM

Leading SaaS (software as a service) provider of virtual data rooms for M&A needed:

More complete, scalable information retrieval
Alerts to keep process on track proactively
Security, integration, relevancy, navigation issues that were not well addressed by legacy enterprise search