Optimize Information to Impact How You Understand Customers, Accelerate R&D and Manage Risk and Compliance

Attivio Solutions for Healthcare & Life SciencesTo achieve goals for timely, safe product development, excellent service and effective compliance with policies, regulations and mandates — while controlling costs and managing the brand, pharmaceutical, biotechnology and healthcare companies rely on innovative technologies that help them get the most value from their critical information.

Healthcare and Life Science companies' products and practices are scrutinized by the public and regulators — and by the companies themselves as they seek to optimize outcomes. The most successful firms are those with sharper insight into their customers, products, risks and market trends. Getting this intelligence when it matters is complicated by ever-growing volumes — and types — of important information: structured data in various database systems, unstructured content from articles, reports, websites, blogs, email systems, regulatory documents and call center logs.

Attivio AIE Healthcare and Life Science solutions help pharmaceutical, biotechnology and healthcare companies address the R&D, market condition, regulatory compliance and customer relationship challenges unique to their industry. The ability to examine all relevant data and content at decision speed gives Attivio customers the intelligence they need, when they need it.

Attivio Impact for Healthcare & Life Sciences

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  • Delivering integrated information from diverse sources to provide deep decision-making insight
  • Improving segmentation of markets and disease populations
  • Automating information delivery to streamline processes
  • Applying content analytics, rules and information filtering to improve data analysis
  • Delivering effective risk and compliance management
  • Monitoring social media impact on brand
  • Speeding innovation by reducing technology operating costs and integration
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AIE integrates information from all systems and important external sites (CRMs, SharePoint instances, Exchange, file servers, databases, social media, private research firms, policy and regulatory sources, etc.) to:

  • Improve response to customer needs by presenting all relevant information, such as data, analysis, related emails, call logs, etc., in real-time dashboards
  • Improve insight into research findings by consolidating all relevant articles, data, analysis and related emails and web postings, etc.
  • Alert staff to issues and opportunities so they can act faster and smarter
  • Reduce costs and delays

AIE delivers insight and deeper analysis by unifying all types of information

Attivio Solutions

Key Applications:

Attivio AIE is the platform of choice for many companies. We are helping our customers in many areas. Click a solution below to learn more!

GRC Information Management
  • Connect the dots on risky decisions and actions to intervene sooner — reduce risk and investigation costs.
  • Ensure compliance with changing policies — reduce damage and legal costs.
Enterprise Information Integration
  • Explore research data and text from diverse sources — improve results.
  • Get alerts on new articles, custom analysis and data on topics of interest — expedite actions.
  • Understand opportunities sooner — increase revenue and competitiveness.
  • Consolidate all information about a customer — increase cross-sell.
  • Centralize search and permissions — increase productivity and security.
  • Future-proof search strategy — reduce time and cost of upgrade to UIA.
Social Brand Management
  • Gain early awareness of opinions — improve market response & planning.
  • Use new sources of insight — lower costs to improve products & services.
Customer Experience Management
  • Increase 1st call resolution — reduce costs and build loyalty.
  • Handle more calls per employee — improved wait times and increased productivity.
  • Sell more via deeper, timely matches of buyer interests and products — increase revenue.

Additional Resources

Click on one of the graphics below to watch an on-demand webinar, download one of our whitepapers or learn how Attivio is helping Business Champions add value to their enterprise.

UIA WebinrAgile Enterprises WhitepaperAttivio 6 Companies WebinarBetter Customer whitepaper