Attivio IT Knowledge Expert Solution Improves Support Staff Service Performance and Reduces Cost-Per-Ticket
Tuesday, January 24, 2012 - Company Release
Unified Information Access Goes Beyond ITIL to Bring Unstructured and Structured Information Together to Replace Time-Wasting, Manual Hunt-and-Gather Efforts
The challenge of managing IT incidents is draining IT staff resources, wasting money and slowing down the resolution process. Attivio, creator of the Active Intelligence Engine™ (AIE), the leading unified information access platform, introduces IT Knowledge Expert — a single, aggregated and fully connected view into all relevant support information. IT Knowledge Expert presents all unstructured content and structured data in one dashboard to resolve IT incidents faster, reduce cost-per-ticket, number of tickets and service level agreement (SLA) penalties and ease the burdens of high employee turnover that plague the IT support industry.
Despite advances made through adoption of the IT Infrastructure Library (ITIL®) framework and IT services management (ITSM) tools, to resolve issues support analysts typically must access multiple silos of information — not just structured data that ITIL and ITSM tools address, but content from system logs, vendor documentation, wikis, PDFs, SharePoint, websites and other sources.
The result is prolonged downtimes that lead to lost sales, dissatisfied customers, violated SLAs and low service team morale that ultimately leads to hefty training costs for new hires.
Attivio's IT Knowledge Expert breaks down these silos and easily integrates with existing enterprise systems, enabling secure access, navigation and discovery of all information relevant to a service management issue, including:
- Service databases (known errors, incident/problem/change data, configuration management data, etc.);
- System metrics data;
- Application log files (XML, TXT, etc.) including conditions before, during and after an incident/problem;
- Application manuals, programming documentation, wikis, email and file documents of all types (PDF, MS Word, MS Excel, Visio, etc.) anywhere within or external to the organization, including SharePoint repositories, content management systems, websites and RSS feeds;
- Personnel databases identifying organizational profiles, subject matter experts and key system stakeholders.
"Companies today wage battles with incident resolution times, escalation rates, staff frustration and support costs," said Fred Broussard, Research Director of Enterprise System Infrastructure Software at IDC. "Much of this frustration is a result of time wasted going from silo to silo gathering information and still not receiving the clarity needed to resolve issues. Unified information access can help remove this uncertainty, and potentially do it with the speed and efficiency to enable organizations to solve problems faster and at a lower cost."
Best practices and recommendations for the convergence, joining and presentation of enterprise information with high levels of volume, velocity, variety and complexity are discussed in a new Attivio IT Knowledge Expert whitepaper available here.
"IT Knowledge Expert connects the dots between the multiple databases and repositories used by IT support specialists to resolve incidents, identify problem-solving root causes, manage system changes and avoid ‘system collisions' in ways traditional solutions cannot match," said Sid Probstein, Attivio CTO. "Our customers are seeing reductions in mean-time-to-resolution (MTTR) of up to 40%, as well as significant improvements in cost-per-ticket and customer satisfaction."
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CSC and Attivio Announce Regional Agreement
Tuesday, January 10, 2012 - Company Release
Premier business intelligence services company teams with leading unified information access provider to integrate qualitative content with quantitative data
WIESBADEN, Germany & NEWTON, Mass., U.S.A. — CSC (NYSE: CSC) and Attivio, Inc. today announced a strategic regional agreement to bring the power of unified information access to bear on a broad spectrum of projects across Central Europe, Germany, Austria, and Switzerland. CSC, a global leader in providing technology-enabled business solutions and services will distribute and support Attivio's Active Intelligence Engine™ (AIE) for customers in financial services, retail, entertainment, energy, automotive, telecommunications and healthcare companies.
Attivio offers award-winning products and solutions that deliver significant business impact to its customers and partners by accelerating innovation, improving ROI and maximizing growth. AIE seamlessly integrates with virtually any business intelligence (BI) tool. Additionally, AIE offers a search-style interface that facilitates navigation and discovery. As a result, AIE gives each user comprehensive views of critical data and content on customers, products, and other key business performance metrics, using the access tool that best fits individual business priorities and technical skills.
"CSC has 50 years of experience delivering successful BI and data warehousing solutions using leading tools such as IBM Cognos, SAP Business Objects, SAS, Informatica, QlikView and Oracle," said Gerhard Fercho, president of CSC's Europe, Middle East and Africa (EMEA) Central Region. "We view Attivio's Active Intelligence Engine as a strategic complement to these technologies for our customers."
"Unified information access platforms provide a single point of access for global organizations facing an explosion of content and data. The key to effective access to disparate data sources is to fully integrate this information in order to uncover relationships across multiple silos," according to Sue Feldman, Research VP at IDC. "UIA offers an agile adaptable infrastructure to monitor and mine information, understand human language and be more flexible and up-to-date than a traditional database because it supports real-time or near real-time updating and analytics. Attivio's Active Intelligence Engine is one of a new breed of platforms designed to do exactly this."
"CSC's offerings in the business intelligence space are growing exponentially, and Attivio brings unification, agility, and scale to new levels with this agreement," explains Mark Ward, EVP at Attivio. "Monitoring customer opinions in social media conversations, tracking what competitors are doing, and enabling real-time response to ever-changing indicators are just a few of the many capabilities we offer companies requiring deeper analysis into the vast amount of data they generate. Combining the power of AIE with the cutting-edge technologies and business strategy that CSC offers helps clients achieve the sustained competitive advantage they demand."
For more information about the Attivio Partner Network, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Attivio correlates disparate silos of structured data and unstructured content in ways never before possible. Offering both intuitive search capabilities and the power of SQL, AIE seamlessly integrates with existing BI and big data tools to reveal insight that matters, through the access method that best suits each user's technical skills and priorities.
About CSC
CSC is a global leader in providing technology-enabled business solutions and services. Headquartered in Falls Church, Va., CSC has approximately 97,000 employees and reported revenue of $16.2 billion for the 12 months ended September 30, 2011. For more information, visit the company's website at www.csc.com.
Attivio and Active Intelligence Engine are trademarks of Attivio, Inc. All other names are trademarks of their respective companies.
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Patent Issued to Attivio for Unique Method of Unifying Multiple Content and Data Sources
Monday, December 19, 2011 - Company Release
Inverted Index Establishes Standard for Scalable Approach to Connect Information Across Multiple Silos
Attivio, creator of Active Intelligence Engine™ (AIE), the leading platform for unified information access (UIA), has been awarded U.S. Patent No. 8073840 for "Querying Joined Data Within A Search Engine Index." Attivio's technology retains the structures and relationships found in all types of information, and allows users and applications to exploit these links at query time. Customers can develop new analysis methods that span information silos, and gain insight that would be missed by legacy systems.
"The industry recognizes Attivio's unique and innovative approach to UIA," said Sid Probstein, CTO, Attivio. "Because AIE was built from the ground-up to process and analyze both unstructured and structured data, we provide the true bridge between qualitative and quantitative information. This patent is testament to the accomplished and dedicated team that has made the continuously evolving Active Intelligence Engine a critical asset."
The essence of UIA is the ability to connect current information across silos, seamlessly integrating with existing IT infrastructures, so customers can freely explore, discover and monitor relationships and trends. Attivio AIE's join capability, in combination with its recently announced SQL support and ODBC connectivity fulfills this vision. Without these powerful technology advantages, which are unmatched by any other information management software company, the full potential of UIA cannot be realized.
AIE also makes use of JOIN to deliver the following next-generation capabilities:
- AIE Active Security, which aggregates security information from multiple authorities and provides early-bound resolution of queries without security compromises that result from re-processing documents with embedded ACLs, as is typical with legacy technologies.
- Support for big data analysis that is more "real-time" than other solutions, and where the analysis may need to consider all of the data at once, not just a slice of it.
- Support for goal-oriented graph queries, often used in semantic querying. See details here.
- The ability to find information linked to multiple entities and sources. Names of people, products, locations, and even things like telephone numbers can be linked effortlessly to structured and unstructured data using a single query
"Enterprises need an information platform that unites access to all data sources — structured and unstructured," according to Sue Feldman, Research VP, IDC. "It must enable easy, natural interaction and be accessible to business users across the organization. It must normalize across all sources and formats to uncover the relationships that surface. Attivio's Active Intelligence Engine is one of a new breed of information access platforms that is designed to do exactly this."
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Attivio Tees Up New Relationship With Metropolitan Golf Association
Monday, December 12, 2011 - Company Release
Attivio unified information access platform to integrate all aspects of golfers'
world to create the ultimate MGA player, course and club experience
The Metropolitan Golf Association, one of the world's leading golf organizations dedicated to promoting the true spirit of the game of golf, is working with Attivio to create the premier online golf experience for MGA members. Powered by unified information access via Attivio's Active Intelligence Engine™ (AIE), the MGA is bringing together previously separate pieces of information from multiple locations to give MGA members a more unified, personalized view into their golf game and club or course experience.
Regarded as one of the country's most respected golf associations since 1897, the MGA is dedicated to improving its member experience and growing the game of golf. As information continues to move online, the MGA needed a way to quickly bring together disparate pieces of structured and unstructured content to create a more robust online and offline experience for its members.
This enhanced MGA experience, available via a personalized login on mgagolf.org, will allow MGA members to view a snapshot of their golf life and manage all of their connections to the MGA, whether as a tournament player, MGA Foundation donor, club leader, or committee person. The player's updated Handicap Index, previous tournament and event results and club affiliation will be displayed, along with relevant contact information. Future services may include previous course performance, club selection, post round analysis that can identify areas for improvement, coaching tips and a social platform for linking golfers of similar abilities to arrange rounds at different courses.
"The MGA's main mission is to promote, preserve and protect the game of golf and enhance the relationships between its players, courses and clubs," said Jay Mottola, Executive Director of the MGA. "With Attivio, we can finally utilize all the wonderful data and insights we've gathered as the association responsible for governing golf in the ever-changing New York metropolitan area. The sky is now the limit for the types of digital applications we can create to improve the golf experience and provide value to our member clubs and their members. We are excited to work with Attivio to create new ways to engage our members."
The Power of Attivio's Active Intelligence Engine
Attivio's Active Intelligence Engine. the industry's most powerful unified information access platform, redefines the value that information delivers for its customers and helps them frame a new approach to their critical issues and strategic initiatives. AIE seamlessly unifies disparate groups of content and data, so companies across a wide range of industries can address their most daunting "imagine-if" business challenges.
"We are delighted to add the MGA to our growing list of online, media and sports-related customers and partners," said Alex Withers, General Manager of eBusiness of Attivio. "They are at the forefront of innovation when it comes to online engagement and value for their members. Together, we are transforming golfers' performance, knowledge and social networks."
About the MGA
The Metropolitan Golf Association was founded in 1897 and is one of the nation's oldest and largest amateur golf associations representing more than 500 clubs in the tri-state Metropolitan Area. Through a network of more than 300 volunteers, and a full-time staff operating out of its Golf Central headquarters in Elmsford, N.Y., the Association fulfills its role as a true non-profit service organization. Through a variety of unique, relevant, and innovative services for member clubs and area golfers, the MGA has established itself as a leader among local and national golf organizations.
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Systech Solutions Joins Attivio Partner Network
Thursday, December 8, 2011 - Company Release
Leading business intelligence services firm to offer premier unified information access platform
Attivio, Inc. announced that Systech Solutions, a leading business intelligence (BI), data warehousing and performance management services company, headquartered in Glendale, CA, has joined the Attivio Partner Network. Systech will distribute and support Attivio's Active Intelligence Engine™ (AIE) platform across a broad spectrum of projects for its network of financial services, retail, entertainment, energy, automotive, telecommunications and healthcare customers.
Attivio offers award-winning products and solutions that deliver significant business impact to its customers and partners by accelerating innovation, improving ROI and maximizing growth.
The announcement follows the company's recent release of Attivio AIE V3.0, which features full SQL and ODBC connectivity for seamless integration with leading BI tools.
"Systech Solutions has nearly 20 years' experience delivering successful business intelligence and data warehousing solutions using leading tools such as MicroStrategy, QlikView, Information Builders, Informatica, Business Objects, IBM Cognos and more," said Arun Gollapudi, CEO of Systech. "We view Attivio's Active Intelligence Engine as a strategic complement to these technologies for our customers. Attivio has created the only UIA platform that offers full SQL support and ODBC connectivity to add the context of unstructured data and advanced text analytics to our customers' technology environment."
This partnership will extend the value of Systech's solutions in the areas of digital media, healthcare, and hospitality by applying analytics across previously untapped data sources such as social media, product reviews, email, and customer call records.
Attivio AIE brings immediacy and depth to the information that drives enterprise organizations, uniting content and text analytics with related structured data that has traditionally been limited to database applications. The platform is schema-neutral so it directly ingests data, eliminating costly and time-consuming data modeling.
"Attivio partners with leading organizations throughout the world to deliver meaningful business impact for our customers," said Mark Ward, executive vice president at Attivio. "Systech combines cutting-edge technologies with business strategy to help clients achieve the sustained competitive advantage - exactly the kind of market-leading company we want representing Attivio."
For more information about the Attivio Partner Network, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
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Attivio Helps Life Sciences Innovator Relay Technology Management Dramatically Cut Time to Market
Monday, December 5, 2011 - Company Release
Relay's Innovation Engine Solves Inefficiencies for Early Stage Drug Development Stakeholders
Attivio, Inc. announced today that it has been selected by Relay Technology Management to power a new platform that addresses the urgent need in the Life Sciences industry for stakeholders to capture, access, compare and track comprehensive scientific, clinical, transactional, and business information. The company's new Relay Innovation Engine™ removes inefficiencies and complexity for early stage drug development stakeholders from the biotech, pharmaceutical, technology transfer offices, and investment communities.
Relay's scope is unequaled, capturing a comprehensive body of scientific literature, including more than 20 million scientific publications, 8 million patents, 150,000 diseases, and 100,000 clinical trials.
In order to deliver on its vision, Relay's approach required a powerful technology that could efficiently aggregate, analyze and present structured data and unstructured content from diverse information sources, in a manner that would reliably scale, remain data type agnostic, and enable a superior end user experience.
Using AIE, Relay's SaaS solution was produced six months ahead of schedule - requiring only a fraction of the development resources initially projected. For Relay users, similar efficiencies are anticipated. Industry norms suggest that professionals spend 80 percent of time locating relevant information and only 20 percent on actual research. Relay expects to reverse this inefficiency, dramatically reducing the time and effort involved with identifying and analyzing drug assets and targets, driving exponential innovation.
"The flexibility of Attivio's platform and their team's deep subject matter expertise helped us shorten our time-to-market by several orders of magnitude, an achievement we simply did not think was possible given the enormity of the technical challenge," said Brigham Hyde, Ph.D. Managing Director at Relay Technology Management. "Because of this, and through the integration of AIE with Relay's proprietary system architecture, ontologies, and quantification platform, the Relay Innovation Engine streamlines the time and complexity involved in sifting through large data sets and aggregating complex sources so that the life sciences community can perform value-added analysis on their business development decisions."
"Attivio is pleased to be deeply involved with the development of the Relay Innovation Engine, a meaningful solution for healthcare based on our Active Intelligence Engine," said Ali Riaz, Attivio President & CEO. "Companies are realizing the promise of unified information access, especially in critical areas where users need ease and speed of access to vast amounts of information in order to draw meaningful insight to support their decision making."
"The explosive growth of data, which is very often core to the value of today's SaaS/Cloud-based applications, is becoming an increasingly difficult issue for SaaS vendors to economically manage," according to Jeffrey M. Kaplan, Managing Director of THINKstrategies and founder of the Cloud Computing Showplace. "Attivio's UIA platform has become increasingly attractive to SaaS vendors because of the functional challenges of keeping pace with users' escalating data access requirements combined with the time-to-market mandates of intensifying competition within the SaaS/Cloud marketplace."
About Relay Technology Management, Inc.
Relay Technology Management (Relay) is a software analytics company focused on the life sciences industry. Relay's proprietary platform, The Relay Innovation Engine, aggregates scientific and market data in real-time and provides competitive business intelligence to Biotechnology & Pharmaceutical companies and University Technology Transfer Offices. The Relay Innovation Engine analytics platform enables identification of scientific and market trends in drug development in a way never before captured or visualized. Relay provides decision support and data interaction through a software-as-a-service platform to both business and research professionals in the life sciences industry. Relay was an award-winning finalist in the MassChallenge global competition. Relay is headquartered in Boston, Massachusetts.
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Tech Expert Offers Advice to British Company That Plans to Ban E-mail for 80,000 Workers
Friday, December 2, 2011 - Company Release
Leading unified information access company, Attivio, suggests alternate approach to all-out ban
"Visionary companies must find ways to change the way e-mail is used; not banish it," commented Sid Probstein, Chief Technical Officer at Attivio in response to widely reported news that a ‘zero email' policy is underway at one of the world's largest IT. Thierry Breton, CEO of British-based Atos, wants to phase out e-mails over the next 18 months. In an interview with the Daily Mail newspaper, Breton maintained most e-mails are irrelevant. To replace electronic messages, he is calling for more phone and in-person conversations. Breton also mentioned the possible use of tightly controlled ‘real time' messaging interfaces.
Probstein offers prescriptive guidance for businesses facing similar challenges. "Workers are drowning in information overload, so Mr. Breton's reaction to the effectiveness and value of e-mail is natural and visceral; but reverting to phone calls and verbal conversations for most internal correspondence is not the answer. The reality is that businesses need to enable efficient collaboration amongst their workers, and they need to preserve and provide access to historical information. Otherwise, they are perpetually re-inventing the wheel each time similar issues arise."
While it's not perfect, e-mail can be an effective tool for capturing knowledge. Every worker, however, has struggled to find an important fact buried in their inbox, locate an old copy of a presentation that includes an important slide, or search for a mobile phone number in an e-mail signature. Leading e-mail applications only offer end-users rudimentary search. They also impose strict mailbox size limits, which, combined with clunky archiving, leads to loss of access to historical data. Worse, support for finding e-mail along other sources is limited, clunky or nonexistent, says Probstein.
Organizations can dramatically reduce e-mail volume by using it where it makes sense, but deploying Traction TeamPage and other advanced Enterprise 2.0 collaboration tools for specific tasks like project management, discussion groups and exception handling. The federal government, for example, has taken this path to reduce e-mail volume. A recent Department of Defense study reported a 50% reduction in time spent on electronic communications management after implementing Traction in a technology testing program.
"The key to effectively managing e-mail is to retain the right information and enable users to control it as they do any other important corporate resource," explains Probstein. He provides tips for end-users to create value from e-mail:
- Link internal correspondence that relates to external communications from customers and partners;
- Use a Unified information access strategy to identify relevant, messages;
- Secure and index e-mails with other important files, E 2.0 collaboration tools, intranet pages, and content from CMS or competitors' websites;
- Discover e-mail through the normal process of search, running reports, or monitoring dashboards.
- Automate email surveillance to guard against regulatory compliance and security risks.
Attivio and Active Intelligence Engine are trademarks of Attivio, Inc. All other names are trademarks of their respective companies.
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Attivio CTO Sid Probstein to “Make Sense of Big Data” at the Bloomberg Enterprise Technology Summit in London, 6th December
Friday, December 2, 2011 - Company Release
Attivio, Inc. announced its participation on a panel for financial firms interested in deeper insight from their structured data and unstructured content to seize opportunities and solve business challenges. The roundtable discussion at Bloomberg's Enterprise Technology Summit will offer an opportunity to hear best practices relating to big data, in particular, framing a new approach to critical issues and strategic initiatives using unified information access.
Bloomberg Enterprise Technology Summit, 6th December, 2011
Who: Sid Probstein, CTO of Attivio, the industry leader in unified information access.
What: A round-table session entitled "Making Sense of Big Data" that will examine the implications, opportunities and challenges for corporations and consumers as a result of the dramatic increase in data. Probstein will relate how united information access (UIA) can be used to access and analyze big data in a way that is easy to use, affordable and rapidly quantifiable. The panel will be interviewed by Simon Thiel, Editor and Deputy Team Leader, European Technology, Media & Telecommunications, Bloomberg News.
When: 10:10 a.m.
Where: Altitude 360, Milbank Tower, 21-24 Milbank, London, England.
Why: For companies interested in managing the rapid influx and pervasiveness of big data, this session will offer prescriptive guidance to help cope with exponentially growing information, including leveraging their data into useful insight.
Attivio Executive Breakfast Forum - Big Data and Unified Information Access, December 7, 2011
The following day, Mr. Probstein will present at an Attivio-hosted executive breakfast forum, where he will discuss real-world examples of how a single integrated view of multiple repositories is driving meaningful business impact for customers, including:
- Helping analysts at a major investment firm improve results by identifying new market correlations and lucrative investment opportunities
- Reducing a global company's average IT incident resolution time by 67 percent
- Boosting online partner referral revenues by nearly 60 percent at a major semi-conductor company
- Powering a global manufacturer's Intranet with hundreds of millions of documents, terabytes of data and access for more than 400,000 staff and partners
Presented in partnership with Search Technologies, 08:30 - 11:00, Glazier's Hall, 9 Montague Close, London Bridge, SE1 9DD
To register for this complimentary event, please click here.
For further information or to arrange an interview with Mr. Probstein, please contact HB Agency at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
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Attivio Introduces AIE 3.0
Monday, October 31, 2011 - Company Release
Unified information access platform with full SQL and ODBC connectivity seamlessly adds context from unstructured content to big data, business intelligence and analytics
Responding to increasing demand for an advanced unified information access platform that complements and extends existing BI and big data technologies, providing access to diverse information, Attivio announced its Active Intelligence Engine™ (AIE) 3.0. AIE is the industry's most powerful UIA platform for rethinking business challenges, reframing approaches and solving problems previously thought to be impossible.
Attivio's Active Intelligence Engine seamlessly unifies disparate content and data, so companies across a wide range of industries can address their most daunting "imagine-if" business challenges.
Examples of Attivio's organizational impact across multiple vertical industries include:
- Helping a leading global bank mitigate risk and reduce exposure to fines and penalties, reducing cash reserve requirements by $50 million
- Working with a government agency and predictive analytics partner to identify individuals who might be inclined toward high-risk behavior
- Providing an institutional investment firm with a multi-channel/multi-device application for accessing proprietary research anytime, anywhere
- Enabling analysts at a leading investment firm to quickly access the company's entire research and time-series data library, identifying new market correlations and lucrative investment opportunities
- Powering a nationally recognized charity's donor dashboard, integrating donation data, demographics, emails, and charity profile documents, to identify level of engagement and specific charitable interests for highly personalized donor communications with significantly increased response
- Cutting a life sciences research firm's time to market from 12 months to just 3
- Providing a full UIA platform for a global manufacturer with hundreds of millions of documents, terabytes of data and more than 400,000 staff and partners
Despite BI's advances, companies continue to struggle with responding quickly to a continuously evolving information landscape and the need for ease of information access business users require. Big data technologies address sheer volume, but not the variety, velocity and complexity now referred to as extreme information. Attivio AIE 3.0 gets to the heart of these problems by supporting the right information access method for every user in the enterprise — search queries and role-based dashboards for mainstream business users, existing BI investments for power users, and new applications that blur the lines between these worlds. AIE 3.0 delivers insight and access into the business activity that is most important to each user's particular function and corporate directive.
"Attivio AIE 3.0 takes unified information access to a more personalized level by supporting the right access method for every enterprise user. We are thrilled when we see our customers achieve results that improve financial performance, reduce overhead, drive new product innovations, and reduce time to market," said Sid Probstein, Attivio Chief Technology Officer. "AIE gives forward-thinking business managers the personalized and hands-on access they need to make quicker decisions and deliver meaningful value."
AIE 3.0 now offers the most accessible and standards-based approach to analytics of any UIA platform. Through its JDBC and newly announced ODBC drivers and full SQL support, AIE seamlessly integrates with virtually any BI tool. Customers can now leverage the powerful capabilities of tools like Tableau, MicroStrategy, QlikView, Jaspersoft, Cognos, Business Objects and many more - bringing the rich context of unstructured content to users of the most cutting-edge BI, visualization and analysis tools.
Attivio AIE 3.0 provides:
- SQL via ODBC and JDBC to seamlessly add unstructured content and text analytics to any existing BI infrastructure
- Active Dashboard Tookit for rapid creation of unified discovery-enabled analytic dashboards
- Dynamic integration of sources like SharePoint, Documentum, Exchange, etc.
- Google-like searchability, as well as SQL-powered dashboards
- Schema-less design that dramatically reduces the time to onboard new sources
For a full list of Attivio AIE 3.0 features, please click here. To view a video demo of AIE 3.0, please click here.
"The challenges emerging from the growth of 'big data,' as well as business demand for more flexible, timely and well governed information in support of new use cases, is causing existing approaches to information infrastructure to break," according to Mark Beyer, Gartner Research VP. "Organizations that establish a road map toward a cohesive, application-independent and information source-independent set of information management technology capabilities are best positioned to support long-term enterprise information management (EIM) goals. Look for common ways to normalize and extract meaning from all types of content so that it can be exchanged across the organization."
"Achieving relevant and timely insight from disparate enterprise information can be a challenge using traditional stand-alone approaches such as BI, search tools and data analytics," said Fahim Siddiqui, Chief Product Officer, IntraLinks. "Attivio removes the obstacles to achieving this, allowing customers like IntraLinks to evolve our thinking on how to address information challenges. AIE 3.0 will help IntraLinks continue to deliver on our promise of providing fast, flexible and direct access to the right types of results that business users need."
Learn more by downloading the free Attivio and UIA Essentials eBook!
Attivio Accelerates Global Expansion
Tuesday, October 18, 2011 - Company Release
Company Launches Frankfurt and London Operations to Meet Growing Demand for Unified Information Access
Attivio, the industry leader in unified information access, announced the opening of two new offices in Frankfurt and London to support the company's fast growing European customer base. With its expanding global partner network and the addition of these new locations, Attivio, headquartered just outside of Boston, MA, now has a direct presence in 11 countries, with more soon to follow.
What was initially referred to as Big Data is increasingly being called Extreme Information, representing not just the growing volume of data, but also the variety, velocity and complex analytic requirements that are crippling traditional approaches to information management. Because the insight required for today's business challenges is trapped in separate silos of structured and unstructured data — databases, text files, emails, PDFs, SharePoint, CRMs and more — critical knowledge is delayed, hard to explore or missed all together. By unifying and automating delivery of essential information, decision-makers can better identify risks and opportunities, reduce operational costs, improve customer retention and outpace the competition.
Attivio's Active Intelligence Engine™ (AIE) provides customers with unequaled access to relevant and timely Extreme Information. By combining rapid integration with a single real-time view of multiple data sources, users gain meaningful insight to their core challenges when it matters - at the convergence of business decisions and actions.
Commenting on the company's global expansion, Attivio CEO Ali Riaz said, "These additions underscore Attivio's commitment to building our presence in markets where we are experiencing strong demand for our Active Intelligence Engine, a logical next step given its broad linguistic capabilities. Across borders, cultures and languages, the common denominator that defines our customers is that they dare to think differently about their challenges and opportunities, recognizing that legacy approaches simply cannot meet their needs today and into the future."
To learn more about AIE, please click here.