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Attivio Announces High Sales, New Partnerships and Plum Award(s)
Monday, February 15, 2010 - CMSWire, Barb Mosher
With search such a hot topic these days for both enterprise content management and web content management, it's probably not such a stretch that a provider of unified information access solutions, like Attivio (news, site), is doing so well.
Record Sales, New Clients
Attivio's fiscal year ended last month and the results were pretty impressive. According to the company which is not a public company, so we can't provide details, sales growth of 334% was achieved over the previous year.
They also doubled their client base and brought some major new clients (but we aren't going to name names, you'll have to head over to the Attivio website if you want those). We do know, however, that Attivio now has clients on three continents, so they are getting around.
Partnerships Help Deliver The Platform
A couple of new partners joined Attivio this year to help deliver their solution. These included Accenture, Ness, and Netezza. Attivio implements their solution primarily via system integrators, like Accenture.
Netezza, a provider of data warehousing and analytic appliances, has added Attivio's Active Intelligence Engine (AIE) to their TwinFin data warehouse appliance.
Click here to read the rest of the Attivio article on CMSWire
Making Sense of the Data
Friday, February 12, 2010 - ITBusinessEdge
The problem we have with data is not our ability to store and manage it, but rather our inability to correlate it. Without correlation, the data has no meaning. And if the data has no meaning, business people start to ask some pretty tough questions about the value of IT.
One reason that we can't correlate data is because there are so many conflicting types of information. We have reams of structured data that resides in a database, and with each passing day we add massive amounts of unstructured data in the form of e-mail and a host of emerging Web 2.0 applications.
And yet, all most business people really want to be able to do is look at all the structured data about a customer alongside all the unstructured to determine what exactly is going on with that customer.
One company providing a framework to do that is Attivio, which provides a framework for delivering end users something relatively simple like being able to dynamically mash data together or build complex composite applications.
The Attivio Active Intelligence Engine (AIE) is designed by a team of developers led by company CTO Sid Probstein that built a framework for managing information that, rather than forcing everything into the same schema architecture, pulls data in its natural format into a centralized system. Database tables are presented in full alongside e-mail messages because there’s no need to normalize data or flatten everything to work with a proprietary search engine.
Click here to read the full article about Attivio on ITBusinessEdge
How Search Works With Social CRM
Thursday, January 28, 2010 - MediaPost.com
A recent Accenture report titled "Social CRM: The New Frontier of Marketing, Sales and Service" ties it all together. Joe Hughes, senior executive from Accenture's customer service and support business, confirms that enterprise companies have begun to build search engine technology that will integrate into software applications and consumer hardware to help marketers, advertisers, agencies and others sort through the mounds of data created by social media.
...Attivio, a company specializing in enterprise search, has developed an engine that can simultaneously analyze and index structured and unstructured data. In real time, the search engine identifies buzz in Twitter and connects with a CRM package to identify important trends.
...Hughes tells me Attivio's technology reduces the time needed for of identifying trends through Twitter or blog data from weeks and months into hours and minutes.
Click here to read the full article on Accenture, Attivio and Social CRM!
Sentiment Analysis: Drive Business Agility by Quantifying What People Think
Tuesday, January 26, 2010 - www.itbusinessedge.com
Today the channels for expressing opinions seem to increase daily. When these opinions are relevant to a company, they are important sources of business insight, whether they represent critical intelligence about a customer's defection risk, the impact of an influential reviewer on other people's purchase decisions, or early feedback on product releases, company news or competitors. Capturing and analyzing these opinions is a necessity for proactive product planning, marketing and customer service, and it is also critical in maintaining brand integrity.
What if you could quickly discover, quantify and act on the opinions of your customers and influencers wherever they appeared?
Opinion is a powerful force that is hard for companies to capture, shape and respond to rapidly - but failing to do so can have profound consequences. The importance of harnessing opinion is growing as consumers use technologies such as Twitter and Facebook to express their views directly to other consumers. Tracking the disparate sources of opinion is hard - but even harder is quickly and accurately extracting the meaning so companies can analyze and act.
Technology can improve U.S. government data management, intelligence data
Tuesday, January 26, 2010 - SearchDataManagement.com
Enterprise search to find missing pieces
One such technology is enterprise search. Enterprise search allows users to search among an organization's data via keywords regardless of which department or division "owns" the data, said Sid Probstein, CTO at Newtonville, Mass.-based Attivio.
"The government has a very real problem filtering through that data to find the pieces that will actually help analysts," Probstein said. "The government needs tools which are able to help organize filtered data."
Probstein said Attivio's Active Intelligence Engine, a hybrid enterprise search and data analysis platform, is just such a tool. The platform lets users - intelligence analysts, for example - search both structured and unstructured data from multiple sources, he said; it then returns indexed results that are organized in a way that makes analysis easy.
Users can set up queries such that only results that fit particular requirements are returned. This type of technology, had it been in use, might have connected the suspect's name -- which was on a TSA watch list -- with data held on him by the U.S. Embassy in Nigeria, prompting an alert to be sent to analysts, Probstein said.
Attivio Software Tracks Down Data
Tuesday, January 19, 2010 - CRN.com
"The Lowdown: The total amount of digital data in the world is approaching 500 billion gigabytes and is doubling about every 18 months, according to an IDC estimate. Trouble is, making valuable use of all that information isn't easy.
Businesses today are awash in two types of data: structured and unstructured. The former is largely transactional data, the kind you find in corporate data warehouses and analyzed using traditional reporting and analysis tools. But those tools don't work well when it comes to unstructured information, everything from documents and e-mails to digitized audio and video " the kind of stuff we rely on search tools like Google to help us find.
Attivio Active Intelligence Engine
Enter Attivio and its Active Intelligence Engine that combines search and business intelligence capabilities in one "unified information access" product, giving users the ability to search for both kinds of data."
Click here to read the full article about Attivio on ChannelWeb
Attivio AIE Unifies Structured and Unstructured Information
Tuesday, November 17, 2009, CMSWire.com
"A company getting a lot of attention these days is Attivio...because it offers a solution that will provide you a 360 degree view of your customer by bringing together enterprise search and business intelligence/data warehousing information. It's called Unified Information Access and it helps you understand exactly what your customer is saying...
We have only scratched the surface of what the Active Intelligence Engine can do to help you better support your customers and your business. Attivio offers a number of videos and demos explaining AIE, Information Access. We suggest you watch them."
Click here to read the full article about Attivio on CMSWire.
Seasoned startup: Tech provider taps into experienced talent and partners to fuel growth
Friday, October 30, 2009, Boston Business Journal
The idea "it's a team effort" is a familiar one for many successful companies. For Ali Riaz, that idea has particular resonance. Riaz is CEO and co-founder of Boston-based technology startup Attivio Inc., which is attempting to solve a very timely problem that has broad implications for the business intelligence/data warehousing market. Key to Attivio's growth strategy, according to Riaz, is that there's a highly experienced team driving that effort.
Click here to read the full Boston Business Journal article about Attivio
Needles and haystacks: Balancing precision and recall
Thursday, October 29, 2009, ZDNet
Commentary - These terms are bandied about in most every discussion about search. What do they really mean and how do we evaluate them? To those of us immersed in the thick of search lore, we have lots of answers but we certainly don't make them easy to understand to the uninitiated. There is quite a large wall around our little garden. Let's try to demystify the discussion a bit by focusing on the tradeoff that is inherent between the two concepts in context of how it applies to real world examples.
Let us begin by considering the problem of evaluating the accuracy of a spam detector for your email system. You test it on 1,000 known spam emails and it tags all but one as spam. Would you report that it is 99.9 percent accurate? No, because you still need to evaluate the performance of the detector on legitimate (non-spam) email. You perform the test on 1,000 legitimate emails and one is (incorrectly) detected as spam. The 99.9 percent figure then is accurate. But if 500 of them were falsely tagged, you certainly would not be happy with the detector's performance. What should its overall accuracy be?
Click here to read the full commentary article from Sid Probstein on ZDNet
The Evolution of Business Intelligence
Thursday, October 29, 2009, ITWorld, Article by Sid Probstein
According to Gartner, by 2011, IT will allocate 75% of information management resources to integrate and analyze a blend of traditionally structured and diverse data types, whereas today 75% of resources are focused only on structured data. The next generation of information access solutions will reach out to the entire enterprise, bring together all of the information and make it universally accessible.
The Status Quo
Today's mainstay Business Intelligence (BI) tools are extremely good at tracking raw transactional numbers like sales figures and profit margins. What they fail to adequately address are the root causes, or drivers, of trends in those numbers. Moreover, they are typically able to tell what happened - but not explain why (unless it is evident in some other numeric data), let alone alert the business as a change emerges. Savvy business executives will gain advantage by moving beyond simply knowing what happened to preemptively understanding the forces acting on their business. What is causing a delay of payment from our largest customer? Why are sales in the southwest region down? How is user sentiment impacting our newest product?
