Services

True Partnership
Attivio takes a philosophically different approach to services. We believe the more successful you are with your business, the more successful we will be with ours. Our services organization puts your business first. The organization is comprised of a carefully balanced mix of Attivio engineers, architects, and selective implementation partners. The organization addresses your needs in 4 main areas:

•   OEM Technical Services
•   Solution Services
•   Support Services
•   Account Management

OEM Technical Services
Properly embedding third-party technology reflects on the success of your solution. Our OEM Technical Services group, made up of senior engineers and architects from our R&D organization, makes sure this success happens. The team works with you reviewing your product roadmaps, planning new releases, and assisting with architectural design, integration, and on-going support.

Solution Services
Attivio's Solution Services group will help you deploy and implement Attivio solutions quickly, dependably, and cost effectively. The team has amassed unmatched expertise by implementing hundreds of search and intelligent data access solutions.

Support Services
Attivio offers a premium level support program that ensures the fastest possible response time. At Attivio customer satisfaction is always our top priority.

Dedicated Account Management
Attivio provides you with a dedicated, experienced professional who ensures the interaction between our two companies is an efficient process. This dedicated focus means better communication and faster resolution, benefiting everyone in the partnership, especially you and your customers.