Unified Information Access Blog

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Measure Success - The Ice Bucket Challenge for ALS

By: Gerard Dwan Everyone has seen the videos (my favorites are the celebrities). Buckets of ice water come crashing down on those who want to help spread awareness for ALS. Many of us have been challenged and have graciously dumped gallons of freezing water on our formerly warm, dry noggin, but how do you measure how successful the campaign has been from a donations perspective? The answer lies in Big Data....

Why All the Customer Rage?

By: Ellen Currid How much is your company investing in customer centricity, customer 360, customer experience management?  Whatever you want to call it….IT’S NOT WORKING! According to the recent 2013 Customer Rage Survey, Customers are unhappier today than ever before with companies they buy products and services from.  The survey shows that 56 million American households experienced...

The Value of Unstructured Content: Insights and Best Practices from IDC and Attivio

By: Allie Kelly One of the most important divisions within the Big Data space is the separation between unstructured data (think unparsed data such as logs or sensor data) and unstructured content (any source where the insight you want is locked away in human-created text). The profiles of these information sources are very different and the tools required to gain analytic insights are just as different...

Addressing the Challenges of Customer Analytics

By: Doug Levin Quant5 and Attivio have partnered to improve the way businesses analyze and gain insights from their data. Some of the challenges addressed by this collaboration are new; some are old ones in that now come in a different form.   All of these challenges need to be addressed in order for the CMO to realize the power of predicative analytics. Consider the many challenges of...

Why Our Patent for Big Data Sentiment Analysis Means Faster, Actionable Data for You

By: Sid Probstein “Ignorance is bliss,” said no business ever. In the social media age, it’s easier than ever to listen to your customers and stakeholders. Is it possible to stay in business if you don’t listen to your customers? Maybe. Can you gain a strong competitive edge if you are listening and responding to your customers across channels in real-time? Most definitely. Active...

Attivio AIE Named Trendsetting Product by eContent Magazine

By: Allie Kelly In the media world, content is king, but relevance is fast becoming queen thanks to Big Data. At Attivio, we’re focused on creating dynamic content, web experiences and operational insights by providing rich content optimization and personalization. Delivering the right content to the right user at the right time drives engagement and business success. Our work was recently...

Spring Cleaning: Replace that Legacy eSurveillance Tool

By: Randy McLaughlin Do you want the good news or the bad news? With the summer months and warm weather fast approaching, let’s start with the good news: The digital revolution has forever changed the way that businesses communicate, both internally and externally. Employees are more connected with each other. Businesses are more connected with their customers. And in general, the ability to communicate...

Did we just witness the Cybersecurity Perfect Storm?

By: Peter Thompson Two words now send chills down any bank’s data protection or IT security team: Heartbleed and Target.     These two unrelated recent events have virtually transformed the information security landscape overnight, and banks around the world are rushing to assess the impact. And not far behind, or perhaps in many cases ahead of the banks, are the governmental agencies. The...

Will Integrated Risk Management in Financial Services Put an End to Peak Fines? Maybe…

By: Peter Thompson
A little over ten years ago, in 2003, the SEC proudly announced record setting fines against ten financial institutions totaling over a billion dollars, working out to about $140 million for each (the actual cost varied per bank).  The ‘research settlement’, as it became known as, was touted as ‘ground-breaking’ and ‘historic’ in the size of the...

Smooth SAILing with AIE 4.0

By: KD Singh
Steve Jobs once said, “Some people think design means how it looks but of course, if you dig deeper it’s really how it works.” So true. However, Attivio believes that AIE’s new Search and Analytics Interactive Layer (SAIL), excels at both of those criterion. In Active Intelligence Engine™ (AIE™) 4.0, SAIL replaces the older Simple Search User Interface...
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