Unified Information Access Blog

Welcome to Attivio's Unified Information Access Blog. Join us for discussions on topics ranging from enterprise search solutions, information access insights, Agile software development methodology to programming with Java. We hope you'll find the articles informative and participate in the discussions by leaving a comment.

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To get the best return on information assets, you need to be able to aggregate, connect and distribute information to targeted processes and audiences across many specialized channels - applications, websites, dashboards, alerts, etc.

The beneficiaries of aggregating information through unified information access (UIA) include every user of applications and solutions that depend on access to complex information, each of the company's managers whose staff performs these information-driven processes and who needs to control costs while also improving results, and ultimately every customer, partner and vendor who interacts with this more efficient and effective company.

UIA is based on a universal index, with which you can simplify and significantly automate information sharing, allowing you to:

  • Aggregate information to expand availability

    • Information can remain stored in multiple locations - it's the index that unites it

    • Content is tagged with metadata and entities are automatically extracted and joined to data

  • Deliver all relevant information for any query

    • Queries can by initiated by a user or by a process

    • New information that matches against saved queries is added automatically

  • Share this well-identified content across multiple sites and web applications

The rich universal index of aggregated information also contributes to content and application creation processes with more complete access to files and stored objects. And with unencumbered access to your complete historical and current information, you are better able to support processes by supplying data for charts and other information containers that enable user drill-down.

With an index from a unified information access platform, you can use simple search queries as a central mechanism for creating web content and supplying information to critical business processes. A unified information access platform also includes:

  • Management of user preferences

  • Alerts about new information or calls to action

  • Integrated transaction, security, subscription, user profile and/or catalog/product information

  • Ability to let you tag content with metadata

When the UIA platform also includes workflow and information-triggered alerts, applications and solutions that use the platform can automate actions and ensure delivery of well-related and processed information on demand.

 

Unified Information Access, Part II

Agile Enterprises: Accelerating Information-Driven Business Processes

This paper is the second of a two-part series on the impact of Unified Information Access (UIA) in improving the agility of information-driven business processes. Part I, “Unified Information Access: Gain Active Intelligence from Content and Data,” by Seth Grimes, examines the origins of UIA as the convergence of the capabilities and ease of use of enterprise search with the analytical power of business intelligence. This second paper describes how UIA bridges information silos by uniting content and data in one index, which enables powerful solutions and applications that offer more complete insight. This paper also details how UIA helps companies cost-effectively provide comprehensive information availability to support business goals.

Whether interacting with a customer or engaging in an internal process, getting the information you need to perform effectively and efficiently is often a challenge. There are two types of obstacles to having what you need to know available quickly: the details you need are rarely all in one place and all in the same format; and the information is often not well related, so you don’t get the insight you need directly from the information as it is presented. For example, if you retrieve a customer order, you also want to know how valuable the customer is to your business, whether there have been complaints in the past, if there are any unresolved issues, what offers have motivated them, etc.

Click here to download the Unified Information Access, Part II Whitepaper

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