"What do we really want when we start using technology for reporting and analysis of data? We want answers to our questions. We want to be able to discover and follow up on new questions that occur to us. We want to be alerted to the events and information that may be important to us. We want everything we need to move from curiosity, through awareness, to get the necessary insight so we can take action.
What capabilities would be needed in a streamlined decision-making cycle and how would they fit together? In a recent conversation, Ali Riaz, CEO of Attivio, explained a vision for Unified Information Access that provides one way to optimize the cycle in a way that seems quite compelling and widely applicable. Just by thinking in terms of this vision, new ideas for supporting end-users may occur to you. I certainly found this to be the case. (Check out "Combining Business Intelligence and Enterprise Search" for a CITO Research Product Review of Attivio.)"