Attivio Announces Five Unified Information Access Solutions Enhanced by New Active Dashboards

Wednesday, September 29, 2010 - Company Release

Attivio unveils information integration, performance management, relationship management, customer interaction and social brand management solutions with new website launch

Attivio, Inc. announced five unified information access (UIA) solutions, based on its flagship Active Intelligence Engine™ (AIE), as well as the launch of its new corporate website.  Supported by the company's new customizable Active Dashboards, the Enterprise Information Integration, Enterprise Performance Management, Enterprise Relationship Management, Customer Interaction Management and Social Brand Management solutions deliver consolidated insight from diverse sources and automate processes to help organizations discover and rapidly act upon critical information.

"Our customers have increased their agility and competitiveness by adopting a unified information access strategy that includes an assessment of specific needs and capabilities, followed by planning, executing and measuring new methods for people, processes and technologies," said Ali Riaz, CEO of Attivio.  "We work closely with our customers to craft a detailed roadmap for innovation and continuous improvement, based on their individual goals and vision.  The solutions we bring to bear are based on these in-depth assessments and the recognition that organizations are at various points of the value curve for optimizing the return on their information assets.  Each of them addresses a specific need within the broader enterprise."

Leveraging elements of Attivio's award-winning Active Intelligence Engine and its new Active Dashboard capabilities, these solutions go far beyond a legacy information "pull" model to automatically and continuously deliver real-time, role specific views.

• AIE for Enterprise Information Integration overcomes costly and time-consuming data normalization obstacles to deliver an agile and integrated view of the information needed for insight, decisions and actions, regardless of source or format.
• AIE for Enterprise Performance Management ensures organizations can seamlessly capture and measure all relevant data and key performance indicators (KPIs), providing deep insight to optimize performance across the enterprise.
• AIE for Enterprise Relationship Management provides a comprehensive and up-to-date way to coordinate insight on all aspects of relationships with other departments, partners and service providers, avoiding missed opportunities on new projects, discounts and negotiation leverage.
• AIE for Customer Interaction Management delivers integrated information from all customer-related data and content systems – CRM, transaction and fulfillment databases, emails, call logs and more, to boost customer satisfaction, loyalty and up-sell opportunities.
• AIE for Social Brand Management offers a single, complete view of customers, brands and products/services by integrating social network content and entity-level sentiment analysis with more traditional sources of information, including databases, email, documents and RSS feeds for sharper, more immediate detection of trends, issues, shifts in opinion and impact on sales.

Additional features available with Attivio's Active Intelligence Engine as well as these new solutions include the ability to close security gaps with rapid-update permissioning, so restricted material can be included in results for authorized staff.  The platforms also provide the application of fuzzy + SQL queries to expand information exploration as well as improve navigation, discovery and relevancy of results.

Active Dashboards

Customizable Active Dashboards, now available for any AIE implementation, present all relevant information in interactive, graphical displays. These comprehensive views allow users to explore and search for additional material while accomplishing tasks and include data-driven interactive charts and related content (emails, articles, social media, policies and more).  Active Dashboards provide role-based views so each user sees all the information they need – and none of the information they are not authorized to view.  Attivio's Active Dashboards are customizable, so both the content and the design can reflect the company's needs, preferences and brand.